Register and discover what YOOX has in store for you: so many new things await you!

How it works

Who are YOOX Insiders?

YOOX Insider is an exclusive community of users who share the same interests and who want to take part in research and discussions to provide feedback that is useful for improving the world of YOOX.
As a member of YOOX Insider you will regularly receive invitations to take part in online questionnaires, discussion groups and surveys. Each of them will require no more than 5-15 minutes of your time to complete.

Why should you become a YOOX Insider?

By becoming an Insider you will have the opportunity to help us continue to improve your YOOX Experience, and you will be able to participate in special prize draws, including exclusive discounts, great gifts and products.
YOOX will also send you updates to inform you about how your feedback is being used.

What information do you need to become an Insider?

To become part of our Insider group, you must be registered with YOOX and you must be older than 16. You will have to create a profile that includes your data, gender and age. This will allow our research team to only send you content and surveys in your areas of interest.
The information requested may also concern your personal style, what you like to buy on YOOX, as well as feedback on the functioning of our website.

Will my information remain confidential?

Your personal data is confidential; it will be treated confidentially and will never be given to third parties. All information we collect concerning you will only be used for internal research purposes. For more information, please consult the YOOX Privacy Policy.

How long will I belong to the program?

You will be an Insider for however long you want. Members can leave the program at any time by clicking on the "unsubscribe" button found at the bottom of the emails.

How can I take part in a survey?

You will receive an invitation from YOOX via email each time there is a questionnaire or survey that is relevant to you. We will not contact you more than twice a month. To be sure that you receive our emails, put support@yooxinsiders.com into your address book.

Do I have to participate in all of the questionnaires that I receive?

Your time is precious and we understand if you will not be able to participate in all of our questionnaires or surveys. We will nevertheless always be interested in learning about your opinion and interests. If you do not participate for a long time, we will send you an email to check if you are still a YOOX Insider member, or to ask you to update your profile.

Is there a time limit for completing each study?

The available time for completing each study that we send you varies between 1 and 7 days.

What happens if I forget my password?

It happens to the best of us! If you forget your password, just click on the "I forgot my password" link, which you will find in the Login page to request a reset email and enter a new password.

I'm having technical problems, can you help me?

Nothing to panic about! Click on the Technical Support button on the website to display the frequently asked questions or contact our Technical Support team with your questions or comments.

Join the club

Join the club

We want to get to know you better!
Become an Insider, give us your opinion, and receive exclusive benefits. Help us improve the world of YOOX.

New & now

New & now

So many new items each week